Vegas Nova Legal Information

Operator Details

The website vegasnovaslots.com is owned and operated by:

Veganova Ltd Company number: 15856 Registered address: Mutsamudu, Autonomous Island of Anjouan, Union of Comoros

Veganova Ltd is the legal entity responsible for the operation of Vegas Nova Casino, including all casino gaming, sports betting, player account management, and payment processing activities conducted through vegasnovaslots.com and associated domains.

Licence and Regulatory Authority

Veganova Ltd operates vegasnovaslots.com under Online Gaming Licence ALSI-202502018-FI1 issued by the Anjouan Gaming Commission, a regulatory body based in the Comoros Islands.

This licence authorises Veganova Ltd to offer real-money online casino gaming and sports betting services to eligible players in permitted jurisdictions worldwide. The licence number ALSI-202502018-FI1 can be verified through the Anjouan Gaming Commission’s public register. All gaming activity on the platform is conducted within the conditions stipulated by this licence.

Players who wish to verify the current status of the licence may do so by contacting the Anjouan Gaming Commission directly or by referencing the public licensing register.

Contact Information

For general player support, account queries, payment assistance, and bonus-related questions, contact the Vegas Nova customer support team:

Email: [email protected] Live Chat: Available 24/7 via vegasnovaslots.com (response typically within 1-2 minutes)

There is no telephone support channel. There is no separate corporate communications address.

For personal data requests, including subject access requests and data erasure requests under applicable privacy law, write to [email protected] with the subject line “Privacy Request.”

Person Responsible for Website Content

The content published on vegasnovaslots.com, including game information, bonus terms, promotional materials, and legal documentation, is the responsibility of Veganova Ltd, whose registered details are listed above. Queries regarding specific content published on the site may be directed to [email protected].

Dispute Resolution

Internal Complaint Procedure

Players who have a complaint regarding any aspect of the Vegas Nova service, including account management, payment processing, bonus administration, or game outcomes from providers such as Pragmatic Play, Evolution Gaming, Play’n GO, or NetEnt, should first contact the support team via live chat or email at [email protected]. For formal complaints, include the subject line “Formal Complaint,” a description of the issue, supporting documentation, and your registered account email. The support team will acknowledge receipt within 24 hours and work to provide a resolution within a reasonable timeframe.

Escalation to the Anjouan Gaming Commission

If a complaint cannot be resolved through the internal procedure, players may escalate the matter to the Anjouan Gaming Commission as the issuing regulatory authority for licence ALSI-202502018-FI1. Players should retain records of all correspondence with Veganova Ltd as part of any escalation process.

Copyright and Intellectual Property

All content on vegasnovaslots.com, including text, graphics, interface design, marketing materials, and proprietary features such as the Nova Club loyalty programme, is the property of Veganova Ltd or is used under licence from its respective owners. Reproduction, distribution, or modification of any content from vegasnovaslots.com without the express written permission of Veganova Ltd is prohibited.

Game titles available in the Vegas Nova lobby are the intellectual property of their respective developers. Pragmatic Play, Evolution Gaming, Play’n GO, NetEnt, BGaming, Yggdrasil Gaming, Hacksaw Gaming, Nolimit City, and all other studio names, titles, and game assets remain the property of those companies and are used by Veganova Ltd under valid commercial licensing agreements. No claim of ownership over third-party game content is made by Veganova Ltd.

Disclaimer Regarding External Content

vegasnovaslots.com may contain links to third-party websites or reference external organisations for informational purposes. Veganova Ltd does not control external sites and accepts no responsibility for the accuracy, legality, or content of any third-party resource. Access to external sites is at the player’s own risk, and such links do not constitute an endorsement by Veganova Ltd.

Age and Jurisdiction Restriction

The services offered at vegasnovaslots.com are available exclusively to individuals who are at least 18 years of age and who are located in a jurisdiction where online gambling is legally permitted. It is the player’s sole responsibility to determine whether online gambling is legal in their jurisdiction before registering or depositing. Veganova Ltd reserves the right to refuse or close accounts where applicable laws prohibit the provision of gambling services.